Skip to Content

Privacy policy 

Effective Date: March 13, 2026

Last Updated: March 13, 2026

At The Boat Pro, your privacy is a priority. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our marine parts, or engage our professional repair and remodeling services. By using our services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

  • Directly Provided Information: * Contact Details: Name, shipping address, billing address, email, and phone number.

    • Vessel Information: Boat make, model, year, HIN (Hull Identification Number), and engine serial numbers (required for accurate part matching and service records).

    • Account Credentials: Usernames and passwords for your customer portal.

    • Financial Data: Payment card numbers and billing information (processed securely via PCI-compliant third-party processors).

  • Automatically Collected Information:

    • Usage Data: IP address, browser type, operating system, and pages viewed on our site.

    • Cookies and Tracking: We use cookies and similar technologies to remember your cart, analyze site traffic, and personalize your experience.

  • Service-Related Information:

    • Photographs or videos of your vessel provided for remodeling estimates or repair documentation.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following business purposes:

  • Order Fulfillment: To process and ship parts, handle returns, and provide order status updates.

  • Service Delivery: To schedule repair appointments, provide remodeling quotes, and document work performed on your vessel.

  • Communication: To send technical alerts, respond to support inquiries, and provide administrative notices.

  • Marketing: To send newsletters or promotional offers about new parts or seasonal service specials (you may opt-out at any time).

  • Safety and Compliance: To notify you of manufacturer recalls and to comply with legal obligations, such as tax reporting or vessel lien registrations under Florida law.

3. SHARING AND DISCLOSURE OF INFORMATION

The Boat Pro does not sell, rent, or trade your personal information. We may share data with:

  • Service Providers: Third parties who perform services on our behalf, such as shipping carriers (UPS, FedEx), payment processors, and email marketing platforms.

  • Manufacturer Warranty Claims: If you request a warranty claim for a part, we must share your info and part details with the manufacturer.

  • Legal Requirements: When required by law, subpoena, or to protect the safety and rights of The Boat Pro and our customers.

4. DATA SECURITY

We implement industry-standard security measures to protect your data:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission.

  • Payment Security: We do not store full credit card numbers on our servers; all payments are handled by secure, encrypted third-party gateways.

  • Physical Security: Access to customer files and vessel records at our Miami facility is restricted to authorized personnel only.

5. COOKIES AND ONLINE TRACKING

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but please note that this may affect the functionality of our online store and your ability to stay logged into your account.

6. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

  • Access and Correction: You can review and change your personal information by logging into your account or contacting us.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as record-keeping for tax or warranty purposes).

  • Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any email.

7. THIRD-PARTY LINKS

Our website may contain links to third-party sites (e.g., boat manufacturer sites). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any information.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it immediately.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with a new "Last Updated" date.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact our Miami headquarters:

The Boat Pro 15160 SW 136 St, Unidad 4 Miami, Florida 33196, Estados Unidos.

Email: Info@theboatpro.com

Phone: +1  (305) 9645078